Cashless

Cashless is the payment method available at Kappa FuturFestival 2019: a re-chargeable card that replaces plastic tokens and that converts your cash into digital tokens! Once recharged you will be able to use your Paycard everywhere: to drink, to eat and to buy goods at the merchandising official store at the Festival.

The refunds can be requested on our Paycard Portal from July 11 at 12:00 until July 13 at 12:00. The refunds could take 30 days at most.

For more information please contact cashless@movement.it

Terms & Conditions

FAQ

As soon as you get your Paycard take a picture or make a note of the 14-digit UID code on the back of your Paycard so that in case you lose it we can give you a new one with the credit that was left on it. The best thing to do is to register it immediately on the Paycard portal, so you can always access your data and recover your credit.
To pay, just hold your Paycard against the vendor’s scanner. You can check your credit at any Top-Up Station, Bar, Food Stand, Info Point or on the dedicated Paycard portal after the Festival (if you registered your Paycard).
Cashless is our payment method. Your Paycard will be your virtual wallet during the Festival. Bar, food stands, merchandise store and other services will only accept your Paycard. That’s not all: once you register your Paycard online, you’ll be able to access special rewards and promotions, so sign up immediately.
Just go to any of the 40 Top-Up Stations inside the venue. Top-up your Paycard by either Cash or Credit Card. Choose one of our special offers to get extra credit. Top-Up your Paycard as much as you want right away in order to avoid getting back in line and enjoy the Festival, anyways you will be able to request a refund after the Festival.
You can register your Paycard on our portal from July 11 at 12:00 to July 13 at 12:00 and keep up using your credit for purchases at future Movement Festival or Kappa Futur Festival events. Otherwise, if you register your Paycard on our portal from July 11 at 12:00 to July 13 at 12:00 you can apply for a refund on our portal for a small transaction fee.
Sure. Dust off your old Paycard from previous editions of Kappa FuturFestival or Movement Festival, register it on our portal and take it to KFF19. If you register it and top it up in advance on our portal you will be able to access more convenient promotions than those applied at the Festival, you will have dedicated access and you will take part in a fantastic prize draw. Furthermore, if you had already registered it at previous events within the 48-hour window from the end of the event, you will be able to use your left-over credit.
Online Top-Ups are already open on our portal. Take advantage of the extra discounted rates now, so find your old Paycard, register it, Top it Up your and avoid going to the Top-Up Stations at the Festival and enjoy the benefits such as dedicated lanes at the entrance and the chance of winning big prizes with our raffles.
Go to the Main Info Point in the Jäeger Stage opposite the Top-up Stations and we’ll give you a new one at no cost with your leftover credit.
Unfortunately, without the UID number, we won’t be able to give you a new Paycard with the credit you had on the lost one, but you will still be able to get another card with the minimum initial €5 Top-Up at any of the Top-up Stations.
You can claim your refund for a small processing fee from July 11 at 12:00 to July 13 at 12:00. The credit on the unregistered Paycards will be deleted after July 13. The registered Paycards will be valid for 3 years from the registration date, giving access to exclusive services and promotions for the upcoming events.
You can have the Paycard shipped to your home or hotel room before the Festival only if you bought a Gold or Art & Techno  Experience ticket.
Yes. You can check the credit on your Paycard by going to any Bar, Food Stand, Top-Up Station or at the Main Info Point in the Jäeger Stage opposite the Top-Up Stations.
Yes. If you didn't use all your credit by the end of the Festival just sign-up on the portal to register your Paycard. You can claim your refund for a small processing fee from July 11 at 12:00 to July 13 at 12:00. The refund may take up to 30 days to complete starting from the request date. ATTENTION! Free credits from Top-Up Promotions will not be refunded.
Yes, at any of the Top-Up Stations.
The first top-up will have a minimum charge of € 5. All successive top-ups will have a minimum charge of € 2.50. You can add up to € 100 per transaction, but the maximum amount you can have on your Paycard at any one time is € 200.
Yes, you can! If you register it and top it up in advance on our portal you will be able to access more convenient promotions than those applied at the Festival, you will have dedicated access and you will take part in a fantastic prize draws.
Yes. You can check your Paycard transactions by going to the Main Info Point in the Jäeger Stage opposite the Top-up Stations.