Cashless

Cashless is the payment method available at Kappa FuturFestival: a re-chargeable card that replaces plastic tokens and that converts your cash into digital tokens! Once recharged you will be able to use your Paycard everywhere: to drink, to eat and to buy goods at the merchandising official store at the Festival.

The refunds can be requested on our Paycard Portal after the Festival on dates to be defined. The refunds could take 30 days at most.

For more information please contact cashless@movement.it

Terms & Conditions

FAQ

As soon as you get your Paycard take a picture or make a note of the 14-digit UID code on the back of your Paycard so that in case you lose it we can give you a new one with the credit that was left on it. The best thing to do is to register it immediately on the Paycard Portal, so you can always access your data and recover your credit.
To pay, just hold your Paycard against the vendor’s scanner. You can check your credit at any Top-Up Station, Bar, Food Stand, Info Point or on the Paycard Portal after the Festival (if you registered your Paycard).
Cashless is our payment method. Your Paycard will be your virtual wallet during the Festival. Bar, food stands, merchandise store and other services will only accept your Paycard. That’s not all: once you register your Paycard online on our Portal, you’ll be able to access special rewards, promotions and our Super Early Bird program, which gives access to Festival tickets earlier and at the best price, so sign up immediately.
Just go to any of the 40 Top-Up Stations inside the venue. Top-up your Paycard by either Cash or Credit Card. Choose one of our special offers to get extra credit. Top-Up your Paycard as much as you want right away in order to avoid getting back in line and enjoy the Festival, anyways you will be able to request a refund after the Festival.
You can register your Paycard on our Paycard Portal after the Festival and keep up using your credit for purchases at future Movement Festival or Kappa Futur Festival events. Otherwise, you can apply for a refund for a small transaction fee when the Refunds will be open.
Sure. Dust off your old Paycard from previous editions of Kappa FuturFestival or Movement Festival, register it on our Paycard Portal and take it to KFF. If you register it and top it up in advance on our Paycard Portal you will be able to access more convenient promotions than those applied at the Festival, you will have dedicated access and you will take part in a fantastic prize draw. Furthermore, if you had already registered it at previous events within the required period, you will be able to use your left-over credit.
Check our Paycard Portal to see when Online Top-Ups will be open. Take advantage of the extra discounted rates now, so find your old Paycard, register it, Top it Up your and avoid going to the Top-Up Stations at the Festival and enjoy the benefits such as dedicated lanes at the entrance, the chance of winning big prizes with our raffles and access to our Super Early Bird Program that gives access to the Ticket Shop earlier and at the best price.
Go to the Main Info Point and we’ll give you a new one at no cost with your leftover credit.
Unfortunately, without the UID number, we won’t be able to give you a new Paycard with the credit you had on the lost one, but you will still be able to get another card with the minimum initial €5 Top-Up at any of the Top-up Stations.
You can claim your refund for a small processing fee after the Festival. The credit on the unregistered Paycards will be deleted after the refund period is closed. The registered Paycards will be valid for 3 years from the registration date, giving access to exclusive services and promotions for the upcoming events.
You can have the Paycard shipped to your home or hotel room before the Festival only if you bought a Gold or Art & Techno  Experience ticket.
Yes. You can check the credit on your Paycard by going to any Bar, Food Stand, Top-Up Station or at the Main Info Point. Check the Festival map to locate it.
Yes. If you didn't use all your credit by the end of the Festival just sign-up on the Paycard Portal to register your Paycard. You can claim your refund for a small processing fee after the Festival. The refund may take up to 30 days to complete starting from the request date. ATTENTION! Free credits from Top-Up Promotions will not be refunded.
Yes, you can top-up your Paycard at any of the Top-Up Stations using cash, Credit Cards, Prepaid Cards or Bancomat.
The first top-up will have a minimum amount of € 5. All successive top-ups will have a minimum amount of € 2.50. You can add up to € 100 per transaction, but the maximum amount you can have on your Paycard at any one time is € 200.
Yes, you can! If you register it and top it up in advance on our Paycard Portal you will be able to access more convenient promotions than those applied at the Festival, you will have dedicated access and you will take part in a fantastic prize draws.
Yes. You have two ways to check your Paycard transactions: At the Festival: Go to the Main Info Point and our Team will show you all your Paycard transactions. After the Festival: Register on the Paycard Portal and pair your Paycard. You will be able to see all your transactions.